Hospitality with customer service

Our focus is to help find skilled professionals with the highest level of care and attention and a passion to deliver exceptional services that creates a lasting positive and memorable experience internally and externally.

We take pride in succeeding not just for our customers but also for our employees by creating a positive work environment where everyone feels respected and appreciated.

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Our mission is to provide a reliable, and friendly customer service experience with helpful solutions by helping our clients build a long-term relationship with their customers.

 

To become the leading customer service training and recruitment company for the hospitality industry in Africa

 

Trust in God, Professionalism, Excellence, Passion, Integrity & Commitment

 

Words From Partners

I am so glad I asked Priscilla to co-facilitate our Customer Service Training for Professionals in 2021. Her expertise and delivery were a delight to observe. It’s obvious that she’s passionate about treating customers right. She used practical examples to explain her points and feedback from our participants regarding her session was very positive.

  • Testimonial

    Jayset Consulting
    Customer Service Africa has brought a transformation into the customer experience culture at Jayset Consulting. Our team now has a better understanding of creating excellent customer experience for our clients and our clients’ base keeps increasing annually.

  • Testimonial

    Africa Regent Hotel
    The trainer demostrated deep knowledge and used practical and easy scenarios for easy understanding for the trainees and trainees in turn showed their readiness to apply fully the knowledge gained, Which brought a tremendous change.

  • Testimonial

    GBC
    The trainer from Customer Service Africa was very apt with her content delivery. Supporting the training with real life scenarios and demonstrations made the trainees understand exactly what need to be done in every situation. Customer service has greatly improved here.

  • Testimonial

    JA Pant Pool
    Being a dealer in heavy machinery, we never thought we needed training in customer service but after experiencing the teachings from Customer Service Africa, we felt the need to do more for our custoimers.

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